Privacy Policy

1. Introduction

PromptScholar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, password
• Payment Information: Payment details are processed by Stripe and we do not store your full credit card information
• Communications: Information you provide when contacting customer support

2.2 Automatically Collected Information

• Usage Data: Which prompts you view, features you use, time spent on site
• Device Information: IP address, browser type, operating system
• Cookies: We use cookies to maintain your session and improve user experience

3. How We Use Your Information

• Provide and maintain our Service
• Process payments and manage subscriptions
• Send you important updates about your account
• Improve and personalize your experience
• Analyze usage patterns to enhance our Service
• Prevent fraud and ensure security
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

• Stripe: Payment processing
• Hosting Provider: Website hosting and infrastructure
• Email Service: Sending transactional emails
• Analytics: Google Analytics for usage analysis

4.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of others.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We use:

• Encryption for data in transit (HTTPS/SSL)
• Secure payment processing through Stripe (PCI-DSS compliant)
• Regular security audits and updates
• Access controls and authentication

6. Your Rights and Choices

6.1 Access and Update

You can access and update your account information through your account settings.

6.2 Data Deletion

You may request deletion of your account and personal data by contacting us at support@promptscholar.com. We will delete your data within 30 days, except where we are required to retain it by law.

6.3 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any email or contacting us. You will still receive transactional emails related to your account and subscription.

6.4 Cookies

Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, some features of our Service may not function properly without cookies.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our Service. After account deletion, we may retain certain information for legal, tax, or regulatory purposes.

8. Children's Privacy

Our Service is intended for college students and adults. We do not knowingly collect information from anyone under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

9. International Users

If you access our Service from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Service, you consent to this transfer.

10. California Privacy Rights (CCPA)

California residents have specific rights regarding their personal information, including the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under GDPR including access, rectification, erasure, restriction of processing, data portability, and the right to object.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our Service. Your continued use after changes constitutes acceptance.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: support@promptscholar.com

Response Time: We aim to respond within 48 hours